FREQUENTLY ASKED QUESTIONS

Q: Where do you ship from?
A: All orders are processed and shipped directly from our facility in Memphis, Tennessee.

Q: What is your shipping territory?
A: Currently, Nemishop exclusively serves customers within the United States. We do not offer international shipping at this time.

Q: How long will it take to get my package?
A: Our fulfillment timeline is as follows:

• Handling Time: 1 – 2 business days (Mon-Fri).
• Transit Time: 2 – 5 business days via USPS, UPS, or FedEx.
• Total Estimated Delivery: 3 – 7 business days.

Q: How much does shipping cost?
A: We charge a flat rate of $6.99 for all domestic orders within the U.S.

Q: What payment methods do you accept?
A: We accept secure payment options including Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.

Q: Is my transaction secure?
A: Yes. Our store is protected by SSL encryption. Nemishop does not store your credit card information on our servers.

Q: What is your return window?
A: We offer a 30-day return policy for unworn and unwashed items with original tags.

Q: Is there a restocking fee?
A: No. We have a $0 restocking fee policy for all returns.

Q: How long does it take to get a refund?
A: Once your return is received and inspected, we will process your refund within 7 business days. The funds will be credited back to your original payment method.

Q: Can I change or cancel my order?
A: You have a 12-hour window after purchase to request any changes. Please email [email protected] immediately.

Verified Business Contact

Legal Entity:	CALVIN LAVELLIA JR WHITE LLC
Store Name:	Nemishop
Business Address:	3185 Lyndale Ave, Memphis, TN 38112, United States
Support Email:	[email protected]
Support Hours:	Mon – Fri | 8:00 AM – 5:00 PM (EST)