Just a Spooky Goose Funny Halloween Pumpkin Ghost Design T-Shirt

At Nemi Shop LLC, we are committed to ensuring your order is processed, shipped, and delivered quickly and securely. This policy explains how and when we handle order processing, shipping, and delivery.

Shipping Carriers

We work with reliable logistics partners, including USPS, DHL, EMS, and local postal services, to deliver your orders safely and efficiently.

Order Processing

• Orders are processed only after successful payment confirmation.
• Processing days: Monday through Friday, based on Eastern Standard Time (EST, GMT-05:00, New York).
• Cut-off time: Orders placed after 5:00 PM EST will be processed on the next business day.
• Business days exclude U.S. federal holidays observed by the Post Office.

Delivery Time & Shipping Fees

Shipping times are estimates and may vary due to carrier delays, weather conditions, or other external factors beyond our control.

We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, APO/FPO addresses, or international locations.

Order Tracking

• You will receive a shipping confirmation email with a tracking link once your order ships.
• Tracking updates may take 3–7 business days to appear after the carrier receives the package.
• If tracking does not update immediately, please allow time for the carrier to scan your parcel.
• If your order is delayed beyond the estimated delivery time, please contact us for assistance.

Personalized & Customized Orders

Customized or personalized items may require additional processing time depending on the complexity of the design. Please allow extra days for production before shipment.

Incorrect Address Policy

• Please ensure your shipping address is accurate and complete at checkout.
• Incorrect or incomplete addresses may cause delivery delays.
• If an order is returned due to an invalid address, it may be disposed of by the carrier, and we cannot be held responsible.
• Re-shipping fees will apply if you request the order to be resent.
• We are not liable for lost, stolen, or damaged packages if forwarding or redirection is requested after dispatch.

Need Help?

If you have any questions regarding your shipment, please contact us:

At Nemi Shop LLC, your satisfaction is our top priority. While we work hard to ensure every order meets your expectations, we understand that returns may occasionally be necessary. This policy explains when and how you can return items purchased from us.

Return Window

• Return requests must be submitted within 180 days from the delivery date.
• Requests made after this period cannot be accepted.

Eligible Returns

To qualify for a return or exchange, items must:

• Be unused, unworn, and unwashed
• Have all original tags attached
• Include a valid order confirmation or sales receipt

Return Shipping Costs

• Return Cost: $0.00
• If your item arrives damaged, defective, or incorrect, we cover all return shipping costs.
• All other approved returns are also free of charge.

How to Start a Return

To begin a return, please contact us via our Contact Us page or email us at

support@nemishop.com
.
Include the following information to help us assist you quickly:

• Full name on the order
• Order number
• Description of the issue
• Photos of the product (if damaged or defective)
• Your preferred resolution (refund or replacement)

Step-by-Step Return Process

1. Prepare Your Package: Securely pack the item(s) and include your order confirmation.
2. Ship the Item Back: Send the package using your local post office or courier and share the tracking number with us.
3. Confirmation: You will receive an email once we receive and inspect your return.
4. Refund or Replacement: Approved refunds will be issued to your original payment method, or replacements will be shipped promptly.

Processing Time

Refund processing times may vary depending on your payment provider. Please allow additional time for funds to appear in your account.

Need Assistance?

If you have any questions or need help with a return, feel free to contact us:

At Nemi Shop LLC, we want every customer to shop with confidence. While we strive to deliver high-quality products that meet your expectations, we understand that refunds, cancellations, or exchanges may sometimes be necessary. Please review the policy below to understand how these requests are handled.

Order Exchanges

We encourage customers to carefully review all order details—including size, design, and quantity—before completing checkout.

• We do not offer exchanges for errors in product selection such as size, design, or quantity.
• If changes are needed, the best option is to cancel the order within 24 hours and place a new order with the correct details.
• Our support team is always available to assist you during this process.

Order Cancellations

• Cancellation Window: Orders may be canceled within 24 hours of placement.
• To cancel, please email us at
  support@nemishop.com.
• Approved cancellations within this window will receive a full refund at no additional cost.
• After 24 hours, orders are sent to production and cannot be canceled, as items are made to order.

Returns & Refunds Eligibility

Our return and refund policy remains valid for 180 days from the delivery date. Refunds are considered under the following conditions:

Refund Claim Requirements

To help us process your refund request efficiently, please provide the following:

• Proof of purchase (order confirmation or receipt)
• Shipping label or delivery receipt
• Clear photos or evidence of the issue
• Copies of any relevant email communication

Return & Refund Process

1. Contact Us: Email
   support@nemishop.com
   with the required documentation. We respond within 2–3 business days.
2. Approval: If approved, you will receive the authorized return address and instructions. Please do not send items without approval.
3. Return Shipping: Customers are responsible for return shipping costs. Use a trackable service and share the tracking number with us.
4. Confirmation: Once we receive your return, you will be notified by email.

Refund Processing Time

• Refunds are typically issued within 2 business days after we receive the returned item.
• Refunds include the original product price and shipping fee.
• Depending on your payment provider, refunds may take 10–15 business days to appear in your account.
• If delays occur, please contact your bank or card provider directly.

Important Notes

• Return requests must be initiated within 180 days of delivery.
• Customers are responsible for return shipping costs and any risk during transit.
• Unauthorized returns without prior approval may not be processed.

Need Help?

Our support team is here to assist you with any refund or return questions.

We appreciate your trust in Nemi Shop LLC and are committed to handling refund requests fairly, transparently, and efficiently.